Submission Guidelines

Helpful Tips

  • Use insulated shippers with ice packs or dry ice.
  • Put submission forms and any other paper in a separate plastic bag.
  • Label samples with their IDs and put them in the same order as on the submission form.
  • Please use our electronic submission forms for submissions larger than 10 samples.

Serum Tips

  • Use serum separator tubes and spin them down before shipping.
  • Draw 1 ml of serum per test.
  • You can order 54-count blood tube shipper boxes from our Submission Forms page.

After Submitting

  • You can see your results in the Client Portal.
  • Please call us with questions or requests.

Ownership of Specimens

When using our submission form, you accept a contract with us for test results and interpretation of results. All samples on a submission form—including isolates made from those samples—become our property. We have the right to refer a portion of the specimen to an appropriate laboratory for additional testing. We also have the right to use the samples for any lawful purpose, including but not limited to performing applied research and test development.